Your 11seas Questions,
Answered in Full

Creating a 11seas account takes under five minutes. Visit 11seas.net, click the registration button, and enter your full name, Pakistan mobile number (+92), date of birth, and a secure password. You will receive a one-time SMS verification code to confirm your number. Once verified, your account is active and you can explore the platform. Full withdrawal access requires completing KYC identity verification afterward.

11seas requires a clear photograph or scan of your valid Pakistani CNIC (Computerised National Identity Card) — both front and back — along with a selfie taken at the time of submission. In some cases, a proof-of-address document such as a recent utility bill or bank statement may also be requested. KYC verification is typically completed within 24 hours of document submission.

No. 11seas strictly enforces a one-account-per-person policy. Each individual may hold only one registered account, identified by CNIC number, Pakistan mobile number, device fingerprint, and payment method. Multiple accounts detected by any of these signals will result in all associated accounts being suspended and any balances being forfeited.

On the 11seas login page, click the "Forgot Password" link beneath the password field. Enter your registered Pakistan mobile number or email address, and a reset link or OTP will be sent to you. Follow the instructions to set a new password. If you no longer have access to your registered contact details, reach out to the 11seas support team via live chat for assisted account recovery.

To close your 11seas account, contact the support team via live chat or email at [email protected] with the request. Account closure is typically processed within 48 hours. Any remaining real-money PKR balance (excluding unmet bonus wagering requirements) will be refunded to your verified Pakistan payment method before closure is finalised.

Jackpot slots at 11seas are RNG-certified slot games where a portion of every PKR wager contributes to a growing prize pool — the jackpot. Progressive jackpot slots accumulate contributions from all players until one lucky member triggers the jackpot combination. Fixed jackpot slots offer a set prize amount that does not grow. Each jackpot slot's RTP and jackpot mechanics are visible in the game information panel.

11seas offers a full range of live casino titles including Live Baccarat, Live Roulette, Live Blackjack, Live Sic Bo, Live Dragon Tiger, and Live Teen Patti variants. All live tables are streamed from professional studios by certified providers such as Evolution Gaming. Games are available 24/7, with PKR minimum stakes displayed in each table lobby before you join.

The 11seas Cockfighting section offers live-streamed cockfighting bouts from established arenas, with betting markets on individual match outcomes. You select your preferred bout from the live lobby, review the available odds, and place your PKR wager on the outcome before the fight begins. Results are settled immediately at the conclusion of each bout, and winnings are credited to your PKR wallet instantly.

Yes. 11seas offers sports betting markets on HBL Pakistan Super League matches, including match winner, top run scorer, total runs, and live in-play betting options during PSL fixtures. During the PSL season, 11seas typically features enhanced odds on high-profile fixtures involving teams like Karachi Kings, Lahore Qalandars, Quetta Gladiators, and others. Check the Sports section of 11seas for current match listings.

Sic Bo is a dice-based live casino game in which you bet on the outcome of three dice rolled by the live dealer. At 11seas, you can place bets on single numbers, combinations, totals, and other outcomes shown on the digital betting grid. Once all bets are placed within the countdown timer, the dealer rolls the dice and all winning positions are automatically highlighted and paid. It is one of the fastest-paced live casino games at 11seas.

Yes. 11seas is fully optimised for mobile browsers on Android and iOS devices, meaning you can access the full game library — including live casino, jackpot slots, and Cockfighting — from your Pakistan smartphone without downloading anything. For an enhanced experience, 11seas also offers a dedicated Android app available for direct download from the 11seas Mobile App page, designed and optimised for Pakistani mobile networks.

No. 11seas is strictly an 18+ platform. All account registrations require CNIC-based age verification confirming the member is at least 18 years old before real-money play is permitted. Any account found to belong to a person under 18 will be closed immediately, all deposits will be refunded, and any winnings will be forfeited. 11seas takes its age verification obligations extremely seriously.

Log in to your 11seas account and go to Account Settings, then select the Responsible Gaming section. Here you can set daily, weekly, or monthly PKR deposit limits, configure session time reminder notifications, enable reality check pop-ups at 30 or 60-minute intervals, and set personal loss limits. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period to prevent impulsive changes.

Go to Account Settings, select Responsible Gaming, and choose the Self-Exclusion option. You can select a temporary exclusion of 30, 60, or 90 days, a 6-month or 1-year break, or a permanent exclusion. Once confirmed via SMS, exclusion is processed within 24 hours and cannot be reversed during the chosen period. Alternatively, contact the 11seas support team via live chat at any time to request immediate self-exclusion — no questions asked.

11seas protects all member data using 256-bit SSL/TLS encryption for data in transit and AES-256 encryption for data stored at rest. Your CNIC documents, PKR payment references, and account credentials are never shared with third parties for marketing purposes. 11seas uses only certified KYC and payment processing partners with contractual data protection obligations. For full details, see the 11seas Privacy Policy.